This installation guide will take you through the new installation process. If you wish to upgrade from version 1, please follow the upgrade instructions.
The following installation procedure assumes that the URL of the software will be www.example.com/chat
Before you install…
Please make sure your web server meets the system requirements.
Pre-requisites
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Before you begin the installation process, you will need to obtain your license file. You can obtain your license file the following way:
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Log into the client area with your account.
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All the licenses files for your orders will be displayed on the home page. Download the one you’re looking for.
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Installation
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Login to your web server account via FTP or SSH.
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In the root folder (which is publicly accessible: usually wwwroot or public_html), create a directory named “chat”.
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Upload the files from the “upload” folder of the gixaw zip file to the directory created in step 2 (/chat).
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Upload the license file in /data/licenses folder of the chat.
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Make sure the following file permissions are met:
Path Type Permission /chat/data Directory 0777 /chat/data/assets Directory 0777 /chat/data/db Directory 0777 /chat/data/uploads Directory 0777 /chat/data/licenses Directory 0777 - Once the files are uploaded, point your browser to http://www.example.com/chat/install/index.php
- The installer will guide you through the rest of the process. If you are using MySQL as your database engine, please make sure you have the MySQL hostname, username, password and database name.
If you encounter any error, please feel free to contact us.